Are you in an industry or business that is innovating or are you making improvements on products and services that are starting to fade away? This post explores the important question of asking yourself, "What business are we in?" If the answer is improving on existing products and processes, you are endanger of going the way of buggy manufactures as the automobile industry was starting to take over.Read more
People and organizations make decisions all the time to select businesses and even employees based on the real and perceived differences between two or more options. When we try to look, sound, and act like someone else, we run the risk of becoming just another bland commodity.
Doing small or large things that set us apart permits our personalities and beliefs to be noticed. This in turn helps like-minded individuals or businesses find us more easily and shortens the gap between only being interested and becoming a satisfied partner.
In a world where a lot of what we do and produce can be also be done by someone else, a customer service mindset is where you and your organization can win. The best news is that providing a great customer experience does not have to come at a high price tag. There are three parts to having a customer service mindset - Building a relationship - Having basic respect - Being willing to go the extra mile. Click to learn how you or your team can develop this winning mindset.Read more
In business, the use of road maps helps us to explain to customers, investors and internal team members what the vision and the journey is going to look like in the coming months and years. This blog discusses why it is important to have a road map and how to build a road map if you do not already have one built and in use.Read more
Are you diluting your resources through activities that are not central to what you do best? Maybe, you are trying to add more products or services faster than your organization can support. The ability to focus is central to new businesses. Focusing back on the core business or products is one key strategy that businesses use when they have drifted away from what they do best. Click here to learn more about the power of following one course until completion.Read more
We have all used networks to help our businesses and our personal lives. Sometimes our networks are there to help us grow and sometimes they are there to pull us out of dangerous currents. The strength of your network comes down to three vital characteristics. Do your networks have these characteristics?Read more
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